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Customer Service Representative (M/F)

On behalf of a client, TeamRH is searching for a Customer Service Representative (M/F):

 

Customer Service Representative (M/F)

 

Main tasks:

Order processing:

– Verification of accounts;

– Entering the order;

– Verification of ongoing actions/activities;

– Credit Facility implementation;

– Calculation of the support budget;

– Verification of allocations (samples);

– Sending the order to Germany;

 

Validation of blocked orders;

Office orders (stock check, order entry);

Parcel disputes (analysis of the problem with the customer or representative, sending an email to the carrier, managing the problem according to the carrier’s response);

Order form update (update the order form change code, new ranges, layout);

Updating customer files (entry of all customer details).

 

Profile:

You have excellent interpersonal skills and a very good command of customer contact by telephone;

You are familiar with bureaucratic tools (Word and Excel).

This position requires: foresight, dynamism, volunteerism, rigour and a good team spirit;

 

Contract: CDI

Hours: Full time

Salary: According to profile and experience

Location: Paris

Starting date: ASAP

 

Please send your CV to the following email address:  team1[@]teamrh.com quoting the reference Team3488.

We assure you total confidentiality in the treatment of your application.

 

TeamRH

TeamRH is a Recruitment Company located in Paris. It is a crucial player in the legal and financial sector. We provide services for our national and international clients, aligning ourselves with their pursuit of excellence.

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